Shipping

All orders are shipped within 24 hours Monday – Friday 9am – 6pm. If you order by 2pm your order will be shipped the same day Monday to Friday only. We cannot 100% guarantee this but we do our best and 99% of the time orders get shipped out on time.

Carriers

We generally use the following companies to deliver your orders, however we reserve the right to change this at any time without notification.

  • Royal Mail
  • MyHermes
  • DPD/DPD Local
  • DX

Online Tracking

In most instances we will deliver your purchase by 1st or 2nd class recorded delivery. This means you will have to sign for the package to confirm delivery. Any tracking number provided by the delivery company will be added to your account. Please note that orders under £25 will not have a tracking number.

Important:

: If your items are delivered by DPD or DX we will need to provide them with your personal details such as telephone number and email address. This ensures your package can be safely delivered and that you are kept informed every step of the way.

UK Shipping

Standard Shipping – For orders under £25 we will charge you a small shipping fee to cover the costs of delivery. This will be made clear before you make your purchase. Orders will be sent 2nd class delivery. Free Delivery will apply to all orders over £25 this will be 2nd class recorded delivery. This applies only to addresses in the UK mainland. 2nd Class- All orders under £25 will be sent like this unless you have paid extra postage. 1st Class Recorded – If you pay for 1st class recorded delivery we will ship your item via Royal Mail/DX/DPD. You will have to sign for the item. Guaranteed Next Day – To qualify for guaranteed next day delivery you must order by 1pm. All orders are sent via Royal Mail/DX/DPD.

EU Shipping

All EU orders are shipped the same day if ordered by 3pm. We may also dispatch your item the same day if ordered later but we do not guarantee this. We ship to the following EU countries: •Austria •Belgium •Bulgaria •Croatia •Cyprus •Czech Republic •Denmark •Estonia •Finland •France •Germany •Greece •Hungary •Italy •Latvia •Lithuania •Luxembourg •Malta •Netherlands •Poland •Portugal •Republic of Ireland •Romania •Slovakia •Slovenia •Spain •Sweden

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